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Settings & Support

Manage preferences, security and personalization on ETicks.

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Settings Hub
Account Management
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Manage your preferences, security, and support tools from this hub.
System Powered by Charm Afrika

More from Charm Afrika

Charm Events
Charm Studio
Charm Trips
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Home Category Organizers Chats Settings
Theme Setup ETicks - Discover Events around you
Full-page mode switch

Choose a style that fits the mood.

A cleaner full-screen switch that changes the entire page — background, panels, text, and accents — with a softer, more refined feel.

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Accounts

Switch account

Choose an account to continue, or add a new one.

Current account avatar
Charm Afrika current account
Active

Recent accounts

Security & Data

Privacy Settings

Control how your data is used and managed across the platform.

Account Visibility

Private Account Only approved users can see your profile
Show Activity Status Let others see when you're active

Data & Permissions

Personalized Experience Allow system to tailor content based on usage
Location Access Used to show nearby events and services

Security

Danger Zone

Support Center

Contact Eticks support

Tell us what is wrong and we will help you get it fixed fast.

Usually replies within 24h

Help Center

Frequently asked questions

Search for answers or open a topic below.

Updated support answers
How do I switch accounts?
Open Account Switching from settings, choose the profile you want, then confirm the change.
Why was my payment declined?
Check card details, available balance, and bank permissions. Try again or contact support if the issue continues.
How do I change privacy settings?
Go to Privacy in settings to manage visibility, data controls, and app permissions.
How do I update the app?
Open App Updates in settings to check for the latest version and available improvements.
Can I add more than one account?
Yes. Use Add account in the account switcher to connect another profile.
How do I contact support?
Use Contact Support to send a message, email the team, or reach out through WhatsApp.

Finance

Billing & Payments

Manage your plan, transactions, and payouts.

Current Plan

Pro Organizer KES 2,500 / month

Payment Methods

VISA
•••• 4821 Expires 09/28

Recent Transactions

Event Ticket Sales Mar 20, 2026
+ KES 18,000
Subscription Fee Mar 01, 2026
- KES 2,500

Payouts

M-Pesa +254 •••• 890

ETicks

Discover. Organize. Experience events differently.

Built by Charm Afrika

About the Platform

ETicks is a modern event discovery and management platform designed to connect people with experiences that matter. From local events to large-scale productions, ETicks simplifies how events are created, shared, and experienced.

Core Features

Smart Discovery Find events tailored to your interests and location.
Organizer Tools Create, manage, and track events with ease.
Secure Payments Seamless ticketing and payout integrations.
Real-Time Updates Stay informed with live notifications and changes.

Charm Ecosystem

Charm Events
Charm Studio
Charm Trips
Charm Market

ETicks is part of a broader ecosystem designed to empower creators, organizers, and businesses across Africa.

Version v1.0.0
Release 2026
Region Africa

Account Settings

Manage your profile, email, password and security preferences.

Profile

Name Charm Afrika
Username @charmafrika

Email Address

Current Email admin@eticks.com

Password

Security

Two-Factor Authentication Extra layer of account protection
Login Alerts Notify on new device login

Notification Settings

Manage how you receive updates, alerts, and event reminders.

General Notifications

Email Alerts
SMS Notifications
Push Notifications

Event Reminders

Before Event (1 hr)
Day of Event

Other Preferences

Marketing Updates
App Tips & Tricks

Delete Account

This action is permanent. All your data, events, and settings will be removed.

Are you sure you want to delete your account? This cannot be undone.

Timeline

Recent Activity

Track bookings, device logins, and account events in one place.

Live synced
VIP table booked Kenya Music Festival • Today, 2:14 PM
+1
New device signed in Chrome on Android • Nairobi • Today, 1:02 PM
New
Password changed Account security updated • Yesterday, 6:40 PM
Done
3 tickets sold Event: Sunset Concert • Yesterday, 4:10 PM
+3
VIP table booked Kenya Music Festival • Today, 2:14 PM
+1
3 tickets sold Event: Sunset Concert • Yesterday, 4:10 PM
+3
Payment received Booking confirmed • Mar 22, 2026 • 10:20 AM
Paid
New device signed in Chrome on Android • Nairobi • Today, 1:02 PM
New
Mobile session active Samsung device • Active now
Now
Desktop login remembered Windows device • Mar 21, 2026 • 8:44 PM
Saved
Password changed Account security updated • Yesterday, 6:40 PM
Done
2-step verification enabled Extra login protection added • Mar 20, 2026
On
Suspicious login checked No action needed • Mar 19, 2026
Safe

Profile

Social links

Add and manage your public social media links in one place.

3 Connected links

Current links

IG
Instagram instagram.com/charmafrika
FB
Facebook facebook.com/charmafrika
X
X / Twitter x.com/charmafrika

Add new link

Link details

Keep your links public and professional. You can edit or remove them anytime.

Confirm delete

Remove this social link?

This will remove the link from your profile. You can add it again later.